Table of Contents Show
The development of artificial intelligence in recent years has caused a sensation in the labor market, and not only there. Here we will consider the role of AI in various industries and discuss the consequences for people.
Many people are worried that the boom in automation of robots and software, fueled by artificial intelligence, will replace their jobs and deprive them of the means of existence, but this is not necessarily the case. While AI poses a threat to some traditional occupations, others seem safe in the foreseeable future.
Methodology
The results in this post are based on calculations by Michael Osborne and Carl Frey. Oxford University scientists assessed how different jobs are susceptible to automation, taking into account current and future automation trends. The study took into account nine factors, including:
- Social perceptiveness
- Negotiation skills
- Persuasion
- Assistance and care for others
- Originality
- Visual arts
- Finger dexterity
- Manual dexterity
- Working in a confined workspace
17 professions that will soon be replaced by artificial intelligence:
Professions most vulnerable to automation of professional services:
Customer service managers
Automated process automation tools are investments in skills that will pay off in many areas of activity, including customer service. Algorithms are already capable of managing customers by answering the most frequently asked questions. They can work 24/7 without getting tired or needing a break.
Human interaction is critical to customer management. Thus, robots serving as customer service representatives do not fully replace customer service managers, but rather complement them. The older generation may still prefer to talk to live people, but younger generations find it much more convenient to interact with chatbots and other robotic assistants if they are not slow and can solve all their tasks.
Accounting and data entry
Organizational skills and repetitive tasks associated with accounting and data entry are increasingly being taken over by machines. Many of us know that there are accountants whose work is to enter invoices/payments from 1C all day, every day. Many business processes can now be automated, and the information collected and stored by these machines is often more accurate than the information entered by humans.
The process of learning accounting and data entry is usually quick and does not require special training. In addition, robots can perform tasks in less time than humans, minimizing labor costs for managing suppliers and customers. There has long been automation of accounting for simplified taxation, and soon it will come to the main accounting as well.
Administrators
Another area where human interaction becomes less necessary is reception. Automated voice recognition systems can answer calls, filter them, and redirect them to the appropriate department or representative if necessary. AI improves these organizational skills and customer management capabilities. Soon, if not already, AI will answer customer support questions as service representatives.
Now I can tell right away whether it’s AI or a person calling. But they are getting better and better!
Text Editor
Automated process automation has long been used for proofreading documents and correcting grammatical, syntactical, and spelling errors. Tools such as Grammarly become an investment in skills for many, as they help automate common grammar corrections and reduce the time needed for editors. Although humans still hold editing positions, in many cases, artificial intelligence can replace them.
It is important to note that a human still needs to make the final decision on whether to correct an error.
Manufacturing
Repetitive tasks in the manufacturing industry are well suited for process automation. Production workplaces involve numerous operations for equipment operation, maintenance, and quality control. These tasks are easily automated, and AI can be integrated into the manufacturing process to improve efficiency.
Although autonomous robots cannot fully replace humans in the manufacturing industry, their skills have eliminated many of the most tedious parts of production.
Pharmaceutical Development
Although it may be several years before a robot-psychiatrist is created, AI is already being used in the pharmaceutical industry to develop drugs for depression, schizophrenia, and autism. Algorithms can analyze large volumes of clinical trial data faster than human researchers.
A robot-psychiatrist may soon improve the treatment process by analyzing patient data and developing new treatment options. This will allow pharmaceutical companies to produce drugs more efficiently and increase the effectiveness of these treatment methods.
Retail Services
Business processes related to retail services include customer support issues handled by customer support representatives. As mentioned earlier, many types of robots/machines/software can help achieve these business goals by becoming customer support representatives, freeing people to focus on other tasks.
Information on employment trends, customer needs, and market changes is also becoming increasingly important for retailers. Artificial intelligence tools can help analyze this data faster than humans, so it is not surprising that many retailers invest in them to improve their business practices.
Courier Service
Customer interaction is part of the range of operations of a courier service. AI can help automate order processing and delivery statuses, improving the quality of customer service. This allows the courier service to process orders faster and deliver them on time.
But the business applications do not stop there. Robots and AI-enabled software can also speed up the delivery process by working autonomously in warehouses, eliminating the need for human labor. In the near future, investments in robotics may help courier services significantly improve the speed and efficiency of their operations.
Soldiers
As we can see, battles and military operations are increasingly becoming automated. Future battlefields will include highly autonomous robots and drones, performing much more dangerous military operations, such as reconnaissance.
Robot guards are another operational aspect developed by the US armed forces, which can be programmed to detect threats and respond to them.
Taxi drivers and bus drivers
Autonomous vehicles are on the path to revolutionize traditional business tasks in the transportation industry. As self-driving cars become more widely available, taxi and bus drivers will soon face competition from AI-controlled vehicles that can operate more safely and accurately than humans.
Although they may not offer the same level of interaction with customers as their human colleagues, these autonomous vehicles can still provide safe and efficient transportation services in the future. Reducing wait times and increasing safety are likely to be the main advantages of self-driving cars.
Marketing research analysts
Another investment in skills for business applications is market research. Depending on a company’s business goals, AI-driven market research can help improve marketing strategies, portfolio project management, and project success metrics.
Marketing research analysts are already using AI tools to collect and analyze data from various sources, including social media and online forums. This allows them to obtain valuable information about customer needs faster than traditional methods.
Security guards
One of the most responsible operations for a security robot is in the area of external security. You can efficiently program a security robot to patrol a facility and respond to threats. Thus, the aspect of a security robot’s work can be particularly useful for enterprises that are looking for ways to enhance security measures as well as reduce costs.
Radiologists
Medical professionals are industry experts, so it may be difficult for you to imagine the types of robots designed to assist in medical institutions. However, the development of AI tools is already helping radiologists make more accurate diagnoses, identify important markers in treatment plans, and improve the quality of medical services.
Sterile measures are necessary in medical institutions, so many medical robots can work autonomously without the risk of infecting the facility. In addition, these sterile measures can be used for work in other areas of medicine, such as surgery, pharmacology, and pharmacy services.
Builders
Robots with artificial intelligence can work more safely and quickly, allowing them to reduce the risk of accidents in the workplace. Autonomous robots excel in non-cognitive and logical skills such as construction. In addition, they are better at handling repetitive tasks, without getting tired or distracted, meaning they can work longer than humans and, in some cases, perform tasks faster.
Long-haul truckers
Robotic automation for truck drivers is growing exponentially. Truck drivers will soon face stiff competition from robots with artificial intelligence. Unmanned trucks have already been developed that are more efficient, reliable, and cost-effective than human drivers.
Automation of professional services includes:
- Automated registration systems.
- Planning tools.
- Route optimization software that can work with GPS to find the most efficient route for a truck.
Teachers
Teachers are often seen as embodying leadership qualities. Their emotional intelligence and human skills can be difficult to replicate with robots. However, there are already some types of robots that can provide children with a personalized interactive learning experience.
These types of robots can help engage students in the learning process and provide teachers with real-time feedback on how well their students are learning.
Chefs
With Samsung Bot Chef, robotics based on artificial intelligence (AI) identifies and understands behavior to become a better assistant/chef robot and companion, managing everything that comes its way.
10 more professions that artificial intelligence will replace in the future.
The future workforce will witness various types of robots overtaking humans in different fields. Here are a few examples:
Editors
There is a difference between an editor and a proofreader – the former requires a deeper understanding of the human aspect of text rather than just technicalities. Editors are known for their sense of comprehension and emotional intelligence. They spend countless hours reviewing text for grammar, structure, and tone. However, AI-based editing tools are becoming more sophisticated. These tools can quickly identify writing errors and suggest improvements that human editors may miss.
The business tasks these tools can accomplish make them necessary for companies that need to produce high-quality content in compressed timelines. However, a human is still required to review the final copy and make necessary changes.
Event Planners
The qualities of event planning require strategic thinking, attention to detail, and strong organizational skills. AI software can automate several event planning tasks, such as analyzing data on visitor behavior to optimize event planning and marketing. Event planning software can also organize relevant vendors, coordinate food and venue arrangements, and solve other logistical tasks.
Humans are still required to determine the message and overall purpose of the event, but AI technology can take care of many other aspects of the planning process.
Artists
For a long time, we believed that only the human brain possessed emotional intelligence to spend countless hours in the studio creating masterpieces. However, the introduction of technology has changed this. AI-powered art creation tools can reproduce realistic paintings, sculptures, and other works of art with a high degree of accuracy.
While these tools may not be able to replace human artists yet, they are quickly catching up and are likely to continue doing so in the coming years.
Lawyers
Lawyers are industry experts who require strategic thinking and emotional intelligence. While AI may not be able to bypass legal norms, it can automate many routine tasks that lawyers spend a large portion of their time on. AI-powered robots can assist in automating professional services by quickly analyzing millions of documents to obtain necessary information and researching existing legal precedents.
Architects
Although architects are also industry experts, they perform critical operations where human errors can be very costly. AI-powered robots can analyze complex data sets such as structural loads, temperature analysis, and material stress models. This information can be used to create accurate designs that are more reliable and cost-effective than human architects.
Marketing Managers
Industry experts are still unsure when marketing will be fully automated. Emotional intelligence, cognitive thinking, and a multitude of leadership qualities required for success in marketing are difficult for robots to reproduce. Nevertheless, AI already plays a key role in helping marketers analyze consumer data to better target and attract their audience.
Urban Designers
Robotic process automation and similar advanced technologies give urban designers more time to focus on global issues. Think about population control and transportation planning. The process of urban design production, from construction to maintenance and repair, becomes faster, more efficient, and cheaper.
Scientists
Scientists possess great minds, matured for critical thinking. Thanks to neural networks modeled after the human brain, soon we will see how robots with artificial intelligence take on many of the tasks that are currently performed by scientists. Research and development, data analysis, laboratory automation – all of this is becoming more advanced thanks to the capabilities of AI.
Using various types of machine learning, such as unsupervised learning and reinforcement learning principles, AI can solve many complex problems that humans have struggled with for years.
Writers
Despite significant advances in natural language processing (NLP), many authors remain skeptical about the role of AI in this field. The business applications of this professional service automation are evident: artificial intelligence can analyze vast amounts of data to create personalized marketing strategies, content creation, and e-commerce.
With the launch of CHATGPT by OpenAI and the progress made in NLP, AI-based writing will significantly improve. In a couple of years and with improvements to CHATGPT, it will become very difficult to distinguish between human and AI-generated content. Here is an example with Mark Twain –
Software Developers
Finally, technological advancements have also allowed AI to become a key player in software development. Compared to mechanical tasks, the development of complex software requires critical thinking, problem-solving skills, and creativity. Dependence on technology in this field makes it ideal for future automation with the help of AI.
Development teams will be able to achieve business goals faster and with fewer iteration cycles as AI automates software testing and deployment.
Here is an example of AI that can currently help engineer-programmers. With the launch of improved CHATGPT and NLP models, this situation will significantly improve.
Conclusion
The future workforce and job market are changing rapidly as AI continues to disrupt various industries. Future automation will solve business tasks that were previously too complex, expensive, or laborious for humans to solve. While some jobs may disappear entirely, others will be transformed by new technologies and advanced automation.
Responses